Health Check

The Health Check package provides a structured assessment of a customer's existing Illumio deployment, policy posture, and operational practices, measured against Illumio best practices and the Illumio segmentation maturity model.

Illumio Professional Services collects deployment and configuration data through read-only API queries and review of the Policy Compute Engine, supplemented by structured discussions with customer stakeholders. The collected information is analyzed to identify gaps, misconfigurations, deviations from best practice, and areas of the deployment that may limit the customer's ability to progress through its segmentation journey.

The engagement produces a comprehensive assessment document covering deployment coverage, policy construction, logging and access configuration, and observed traffic patterns, together with prioritized recommendations for remediation. Where gaps align to Illumio service offerings, the assessment identifies the Professional Services packages that can address them.

The Health Check is typically performed at the conclusion of the initial deployment and annually thereafter, providing customers with a recurring, comparable measure of progress and deployment health.

Package Dependencies

• None  

Strongly Recommended Packages

• Containment Bundle, or equivalent completion of Platform Foundation Deployment, Labeling, Discovery, and Basic Policy – Core Services + Ransomware  

The Health Check requires an Illumio deployment that is meaningfully underway. New or early-stage deployments will not have generated sufficient configuration, policy, or traffic data to produce a meaningful assessment.  

Technical Readiness

• Operational Illumio platform with deployment activity underway
• Workloads paired and reporting
• Policy developed and present within the platform
• Read-only API access provisioned for Illumio Professional Services
• Read-only PCE access provisioned for Illumio Professional Services
• Available deployment, policy, and operational documentation  

Customer Readiness

• Primary technical point of contact assigned
• Illumio platform administrators available for structured discussions
• Security and infrastructure stakeholders available
• Access approvals completed prior to engagement start
• Availability for findings review

Data Collection and Platform Review

• Collect deployment and configuration data through read-only API queries.
• Perform a read-only review of the Policy Compute Engine configuration.
• Review workload and agent deployment coverage.
• Review policy configuration and rule construction.
• Review logging and event-forwarding configuration.
• Review access and administrative configuration.
• Review observed traffic patterns within the platform.
• Conduct structured discussions with customer stakeholders regarding operational practice, administration, and program progress.

Customer Outcome

Customer's deployment configuration, policy posture, and operational practices are captured in a single consolidated data set without requiring changes to the production environment.

Assessment and Analysis

• Evaluate deployment coverage against Illumio best practices.
• Evaluate policy construction against Illumio best practices.
• Evaluate logging, access, and administrative configuration.
• Evaluate traffic patterns for indicators of deployment or policy gaps.
• Assess progress against the Illumio segmentation maturity model.
• Identify gaps, misconfigurations, and areas limiting further progress.
• Prioritize findings based on impact and effort.

Customer Outcome

Customer receives an objective evaluation of deployment health, policy quality, and maturity progression relative to Illumio best practices.

Findings Documentation and Handoff

• Produce a comprehensive Health Check assessment document covering deployment, policy, logging, access, and traffic findings.
• Document prioritized recommendations for remediation and improvement.
• Document maturity-model positioning and progression observations.
• Identify Illumio Professional Services packages that align to identified gaps.
• Review findings and recommendations with customer stakeholders.

Customer Outcome

Customer receives a documented understanding of current deployment gaps, prioritized recommendations for improvement, and a clear view of which Illumio services can address the identified areas.

The Health Check is typically delivered over one to two days of effort, scaling approximately linearly with the size and complexity of the customer deployment. The delivery schedule will be established at project initiation based on:

• Deployment size and number of workloads
• Policy volume and complexity
• Number of environments
• Stakeholder availability
• Access-provisioning timelines.

Delays in access provisioning or stakeholder availability may affect the delivery schedule..

Recommended cadence: at the conclusion of the first year of deployment and annually thereafter.

Talk to our Sales team to learn more about Services.

Explore our Professional Services at illumio.com/services/professional-services