Illumio App for ServiceNow

Use your CMDB to manage all workload info in one place

Ingest labels from ServiceNow

Illumio uses a multi-layered labeling system to organize and describe workloads. Labels turn the technical details like IP addresses, ports, and processes into simple, easy-to-understand, “plain language” terms to attach metadata to workloads.

Using a Configuration Management Database (CMDB) like ServiceNow to manage all workload labels creates a central place for this metadata. Though you can create labels for workloads in the Illumio platform, many labeling systems are already set up across the infrastructure. By bringing these workload labels directly into the Illumio Policy Compute Engine (PCE) from your CMDB, it's much easier to see and enforce policy.

‍Save hours of time on an ongoing basis

The Illumio App for ServiceNow can collect workload information from ServiceNow's database. This helps find labels for workloads that ServiceNow manages. The app regularly sends updates from ServiceNow to the Illumio PCE about new workloads and any changes to their labels.

These regular updates keep Illumio’s labels up to date and show any changes made to workloads in the system. Using this updated information is key to creating a clear labeling model. With this knowledge, it’s easy to apply labels to each workload. You can then use these labels to see how workloads communicate and to enforce microsegmentation policies.